State Farm® Insurance Agent Rusty Dubose

"Thank you so much for the review, Taz. Rosella and Sally are going to be thrilled to see this. They enjoy helping our customers and making sure every question gets answered. It's great that they made the process a little easier for you. "

"We believe insurance should come with clear communication and real people who are happy to help, so your kind review means a lot to us.
We appreciate you being part of our agency, Eric! "

"Appreciate your review, Chris! We're glad we could answer all your questions and help you find a great rate without making the process complicated. We appreciate you trusting us for your insurance needs. "

"Thanks for the kind review, Brandon. We’re happy your renter’s insurance update was handled quickly and smoothly, and that Kristy made it easy from start to finish. We appreciate you!"

"Thank you so much for your kind words and for taking the time to share your experience, Camelia. It's awesome to hear that Kristy was able to give you the responsive, supportive service you deserved. Referrals are the biggest compliment, so we appreciate you trusting us with your colleague, too! "

"We truly appreciate you taking the time to recognize Sally, Megan. We know how stressful a cross-country move can be, and we're so glad she was able to make the transition to Washington smooth and hassle-free for your policyholder. Thanks for trusting our office - we're grateful for the partnership and look forward to taking great care of them."

"Hi Jay - thanks for the shout out! I'm glad Rosella helped you feel confident about your options. Consider us your insurance GPS: we’ll translate all the confusing stuff and get you to the right coverage. If anything else comes up, just give us a ring. We’ve got you. "

"Welcome to Seattle Bruce - we’re so glad you found us during your move! Thank you for taking the time to share your experience and for trusting us with your home and auto insurance. Rosella will be thrilled to hear your kind words. She takes pride in being responsive, knowledgeable, and easy to work with. We know moving can be a lot, so we’re happy we could make this part painless for you. If you need anything as you get settled, we’re always here to help. Welcome to the neighborhood!"

"Thanks for your review, B P. It’s wonderful to know that you have trusted our agency with your insurance needs for the past eight years. Your loyalty means everything to us. We know how frustrating insurance costs can be at times; it’s our goal to do everything we can to support you. We will continue to provide you with solid service, which makes a big difference when it comes to protecting what matters to you most. "

"Thank you for your wonderful feedback, Linda. I'm glad to know that Alexis was able to help you and made the whole experience enjoyable. She takes pride in being both knowledgeable and efficient, so it means a lot to know that came through. We really appreciate you sharing your experience and look forward to working with you again soon. "

"We love hearing that Robert! Making things smooth and easy is our goal, and it's great that our team delivered. Thanks so much for the kind words and for trusting us with your insurance. "

"“Attentive and thorough” is what we aim for. We work hard to make sure everything is handled carefully and that you feel supported from start to finish - not rushed, not confused, and definitely not left hanging. We appreciate you taking the time to share your experience, Dustin, and we’re here whenever you need us - whether it’s a quick question or something more in-depth."

"Joon, thank you for taking the time to leave such a kind review—we really appreciate it! It's great to hear that our team has been consistently helpful. Jesse will be happy to know he was able to make things clear and easy for you when it came to your policy changes. That’s exactly what we aim for—making insurance feel simple and stress-free. We’re grateful to have you with us and are here whenever you have questions or need anything at all.
"

"Kristy has a knack for turning “ugh, insurance” into “hey, that wasn’t so bad!” Happy she could help make everything easy and stress-free for you. Really appreciate you trusting us and sending the kind words our way, Heather!"

"Talique - we love to hear that—thank you! Kristy is a professional level listener at this point, so we’re glad she could help make your day a little easier. We’ll be sure she sees this—it's going to make her day! "

"Thank you for the 5 stars, Harry! It's great that Kristy was able to help you out. She’s a big part of our team and always does her best to make sure everything is handled smoothly and that our customers feel taken care of.
We appreciate you taking the time to leave a review. "

"Nikki - thanks for your kind words and for trusting our team over the years—we truly appreciate it! We’re glad to hear that you’ve had a great experience working with us, and especially with Rosella. She does an amazing job taking care of our customers and making sure questions get answered and everything runs smoothly. We’re lucky to have her on the team! "

"Thanks a ton for your awesome review, David! We are so glad to hear that you’ve been with us for almost 15 years – wow! Alexis is a rock star, and it’s great that she’s been there to help you out and explain everything along the way. We are here for you, so if you need anything, just give us a shout out. "

"Marc - I take concerns like this seriously, which is why we had an extensive conversation about this issue before your review. I cannot discuss specific policy details on a public forum. Coverage limits are not determined solely by an HOA deductible. They are based on multiple factors, including replacement cost estimates, lender requirements, underwriting guidelines, and discussions at the time coverage is written. It would be inaccurate to suggest a policy was written without consideration or review. We always act in good faith and in our customers best interest. If there are questions about how coverage coordinates with an HOA master policy, we are happy to review the details directly. I stand behind the professionalism of my office and the guidance we provide. We can continue to discuss this by phone or in person at my office when you are ready to do so. "

"Thanks for your review, Anastasia! We’re glad to know that things went well. If there's anything else you need, we're here for you. "

"Emma, thanks a ton for your review! Our team, and especially Alexis, appreciates the shoutout. I’m glad that you appreciate how quickly Alexis responds and her attention to detail. She always aims to make every call a positive experience, so it’s great to know that shines through when you call. We get how important it is to balance cost and coverage just right, and it means a lot that you trust us to help you strategize that over the years. Having you with us for such a long time is the best compliment we could ask for. We look forward to continuing to support you for many years to come. "

"Thanks so much, Andrew — we appreciate the kind words! Glad Alexis was able to help review everything and find you some solid savings — over $1,200 is a big win. We’re grateful you trusted us with your home and auto coverage. Don’t hesitate to reach out if you ever need anything.
"

"Thank you, Jeremy! Kristy is definitely a star on our team, and we're glad to hear she’s been helpful whenever you need assistance. We appreciate you taking the time to share your experience and look forward to continuing to support you."

"Thanks so much for your kind words, Kelly! I’m really glad to hear our team has been quick to answer your questions and stays on top of things by reaching out when issues pop up. That’s exactly what we aim for, so it’s great to know it’s working well for you. We’re always happy to help and want to make sure you’re taken care of. Thanks again for the shout-out — it really means a lot!"