
State Farm® Insurance Agent Rusty Dubose
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jon G
August 20, 2025
"I appreciate the quick response, and the helpful problem solving with my issue."
"Thanks for review, Jon. It’s great to hear that our team was helpful and responsive with your concerns. We do our best to provide clear, accurate, and timely assistance to make your experience as smooth as possible. If you ever have more questions or run into any other issues, please don’t hesitate to reach out. We are here to support you whenever you need it! "
Scott Brown
August 20, 2025
"Jesse and Alexis were very helpful in answering our policy questions with clear and thoughtful communication."
"Thank you for your review Scott! We are glad to hear that Jesse and Alexis were able to guide you through the insurance process with clarity and care. Our team takes great pride in making sure our customers feel informed and supported, and your kind words mean a lot to us. We are grateful to have the opportunity to work with you Scott! "
Max VanArnam
August 13, 2025
"Kristy helped me update my insurance, it was easy and fast!"
"Thank you for your feedback, Max! We're glad to hear that Kristy made updating your insurance easy and fast. We strive to provide efficient and hassle-free service, and it's great to know we hit the mark for you. If you need any further assistance, please don’t hesitate to reach out. "
Xuan Rondeau
August 12, 2025
"Just got off the phone with Alexis and she was absolutely wonderful in helping me understand the billing which can get a little confusing when you have a college student. Thank you Alexis for not only your help but your infectious laughter and genuine kindness."
"Xuan – thank so much taking the time to share your shout out to Alexis! We completely understand that billing can sometimes be confusing, especially when managing coverage for a college student. It’s great that Alexis was able to guide you through it with patience and clarity. Your review means a lot to us, and it’s awesome to know that her efforts have made a difference. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help and look forward to working with you again soon. "
Taylor Lubecki
August 5, 2025
"Very timely responses and easy to communicate with. I appreciated the support provided."
"Thanks a lot for your review, Taylor! It means a lot to know that the responses were quick and that communicating was straightforward from our team. Making sure you feel supported and getting you the information you need quickly is always our goal. If you ever have more questions or need help with anything else, don’t hesitate to reach out. We are here to help make things as smooth as possible for you. "
Lunan Sun
August 5, 2025
"Very fast and responsive service. Highly recommended!"
"Thanks a lot for the awesome feedback Lunan! We’re really happy to hear you found our service fast and responsive. It means a lot that you’d recommend us. If you ever need anything else, just give us a shout. Looking forward to helping you again soon. "
Darcy Rao
August 2, 2025
"I’ve had great experience with this State Farm office so far. They are always friendly and responsive, and Alexis helped by backdating a policy cancellation and refunding me when I forgot to cancel our home insurance after selling our house."
"Thanks so much for sharing this Darcy! We’re really glad to hear you’ve had a good experience with us. Alexis was happy to help get that sorted out for you — we know how easy it is for things like that to slip through the cracks during a move. If anything else comes up, we’re always here to help. "
Cris Erasga
July 29, 2025
"Alexis is always wonderful to work with! We feel like she understands our needs and meets our requests in a timely manner. We love calling in to hear her cheerful demeanor and service-oriented attitude. She deserves a raise."
"Thanks for your shout out to Alexis, Cris! I am happy to hear Alexis is making your experience great with her exceptional service and helpful attitude. We appreciate you noticing her hard work and positive vibe. We will definitely pass along your kind words to her. "
Daniel Kasem
July 28, 2025
"After a few recent nightmare experiences with other companies, it was such a relief to work with State Farm agents. No run around, phone trees, or endless automated messages. I got a real person who was able to answer ALL of my difficult questions, and they were able to handle multiple changes to my auto & home insurance AND create new polices for my engagement ring and wedding venue on the same call. When one of my requests involved a different department, they transferred me seamlessly to another helpful agent who had all my info and could already see the changes we just made with the first rep. So quick and easy and thorough.This is the way things are supposed to work. I hope someday soon we can all get on the same page and force these other companies to spend some of our money on actually providing the services we pay them for. "
"Daniel - thank you for sharing such a detailed and thoughtful account of your recent experience with State Farm and our team. It’s incredibly encouraging to hear that, especially after facing frustrating and impersonal interactions elsewhere, you found a team that truly values clear communication, efficiency, and personalized service. In an age where automated systems and endless phone trees have become the norm, having a real person who not only listens but also confidently addresses all your complex questions is a valuable experience. It’s frustrating when we pay for services only to be met with barriers and inefficiencies instead of support. I am happy to hear that your insurance needs were seamlessly handled—from managing multiple changes to your auto and home policies, to creating new coverage for your engagement ring and wedding venue. Congrats by the way! Your review highlights exactly how customer service should be—personal, attentive, and hassle-free. We will continue to do our best to put our customers first. "
Jane Wilde
July 18, 2025
"I have been getting my insurance through this agency for 14 years now. They have been immensely helpful, even when I experienced a burglary and complete ransacking of my home. They are highly recommended!"
"Thank you so much for sharing your experience Jane! We are glad to hear that our agency has provided consistent and compassionate support, especially during such a difficult time. Your recommendation means a lot to us! Please do not hesitate to reach out if you need anything else at all."
Therese Kaitis
July 16, 2025
"I'm a long-time auto and home policy holder but recently added boat insurance. Rosella was responsive and thorough, and made the process so easy. Highly recommend!"
"Thank you so much for your kind words and continued trust in us Therese! It's fantastic to hear that Rosella provided you with such a positive and seamless experience adding your boat insurance. We truly appreciate your recommendation and look forward to supporting all your insurance needs in the future!"
Caroline Citarella
July 1, 2025
"Jesse was the best & so knowledgeable!"
"Appreciate your review Caroline! I am glad to hear that Jesse provided such great support. Your feedback means a lot to us. Let us know if there’s anything else we can assist you with."
Kasia
June 25, 2025
"Thank you for all your help, Jesse, at State Farm Insurance. I appreciate your advice and recommendations. :)"
"Thank you for your shout out to Jesse, Kasia! It's wonderful to hear that Jesse gave you sound advice and options. If you need anything else, we are here for you. "
Mary Zhao
June 19, 2025
"Worked with Sally Hoffman for a renter contract and it was super easy! She's very friendly and extremely efficient. Highly recommend!"
"Thank you for taking the time to share your experience Mary! We're delighted to hear that working with Sally was a breeze for you. Her friendliness and efficiency are what set her apart, and we’re glad you felt that during your renters insurance process. We appreciate your recommendation and look forward to assisting you again in the future!"
Bill A
June 16, 2025
"Rusty is my local State Farm agent. Always responsive and helpful."
"We appreciate your review, Bill! It means a lot to us to know that we've been super responsive and helpful when you need us. If you ever need anything else, just give a shout!"
Myesa Travis
June 13, 2025
"Customer service is quick to respond and helpful."
"We appreciate your kind words Myesa! It's great to know that our customer service team was able to assist you promptly. If there's anything else we can help you with, please don't hesitate to let us know!"
Anita Johnson
June 6, 2025
"Quick response, this company has been easy to communicate with for the years I have been with them!!!!"
"Thank you for your fantastic review, Anita! Clear communication is important to us, and we are glad to know that you’ve had a solid experience with us over the years. We are here for you if you ever need our assistance. "
Candace Vaivadas
June 5, 2025
"Kristy Diaz is so helpful. I've needed my insurance documents sent to me via email on short notice and she's sent them to me immediately."
"We appreciate your review Candace! That’s fantastic to hear that Kristy is so efficient and helpful, especially when you need those documents quickly. It’s always great to have someone who’s responsive and gets things done right away! "
Emerson Paranada
June 5, 2025
"Alexis takes pleasure in helping customers! She's very prompt and professional and dedicated to helping their customers. 🤙"
"Thank you for your kind review Emerson! Alexis really goes above and beyond for our customers, so she truly appreciates your shout out. It’s a huge bonus when you get prompt and professional service from someone that enjoys their job. We look forward to working with you again soon! "
Rezwana Meer
June 3, 2025
"Kristy Diaz at State Farm has been incredibly helpful with answering questions I have whenever I have called, both general and claims specific."
"Thank you for your review, Rezwana! I'm glad to hear that Kristy provided you with excellent support. It's always reassuring to have someone knowledgeable and responsive when you have questions about your insurance or claims. We appreciate you sharing your positive experience!"
Shane Jenks
May 23, 2025
"Was quick easy and professionally done.."
"Thanks for the review Shane! We're glad to hear that you found our service professional and prompt. If you ever need anything else, just give us as a call. "
David Stevens
May 20, 2025
"We've been doing business with State Farm coming up on 15 years. Alexis is the absolute best. Always super attentive when we have a request. Goes the extra mile explaining things when we need to make a change."
"Thanks a ton for your awesome review, David! We are so glad to hear that you’ve been with us for almost 15 years – wow! Alexis is a rock star, and it’s great that she’s been there to help you out and explain everything along the way. We are here for you, so if you need anything, just give us a shout out. "
Paul Firuz
May 19, 2025
"Jesse Jenne was super helpful!"
"It is awesome to hear that Jesse was helpful. We appreciate you taking the time to give Jesse a shout out. Thanks a ton, Paul! "
Joven Calimlim
May 5, 2025
"Rusty’s office had always been helpful in handling any needs I have with my State Farm coverages. Anytime I have a question his office always addresses my needs promptly and with the necessary detail."
"Thank you so much for your kind words Joven! We're thrilled to hear that you’ve had such a positive experience with our office. Our team strives to provide prompt and detailed assistance for all your State Farm coverage needs, and it’s wonderful to know that we’ve been able to meet your expectations. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!"
Colleen Cottson
May 1, 2025
"Every single person I've worked with at Rusty's office is so knowledgable, helpful, and provides fast service. Couldn't be more pleased with my experience!"
"Thank you for your lovely review Colleen! It is awesome to hear that everyone at our office has been so knowledgeable and helpful. Fast and efficient service is always a plus, and we truly prioritize our customers needs. We always look forward to working with wonderful customers like you. "