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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Stevens

March 2, 2026

5  out of  5
rating by David Stevens
"I super appreciate the team with Rusty Dubose's State Farm office, especially Alexis. She is alway there when I need help and follows up right away."
We responded:
"Thanks a ton for your awesome review, David! We are so glad to hear that you’ve been with us for almost 15 years – wow! Alexis is a rock star, and it’s great that she’s been there to help you out and explain everything along the way. We are here for you, so if you need anything, just give us a shout out. "
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Emma Keneally

February 16, 2026

5  out of  5
rating by Emma Keneally
"Rusty and his team are the best! Alexis is usually the gal who answers the phone- she's prompt, detail oriented, and so nice! These guys are reliable and provide excellent strategizing of cost vs coverage too. Been with this branch for years, never leaving."
We responded:
"Emma, thanks a ton for your review! Our team, and especially Alexis, appreciates the shoutout. I’m glad that you appreciate how quickly Alexis responds and her attention to detail. She always aims to make every call a positive experience, so it’s great to know that shines through when you call. We get how important it is to balance cost and coverage just right, and it means a lot that you trust us to help you strategize that over the years. Having you with us for such a long time is the best compliment we could ask for. We look forward to continuing to support you for many years to come. "
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Kelly Schaefer

January 27, 2026

5  out of  5
rating by Kelly Schaefer
"The team is always responsive to my questions and they pro-actively reach out when any issues arise."
We responded:
"Thanks so much for your kind words, Kelly! I’m really glad to hear our team has been quick to answer your questions and stays on top of things by reaching out when issues pop up. That’s exactly what we aim for, so it’s great to know it’s working well for you. We’re always happy to help and want to make sure you’re taken care of. Thanks again for the shout-out — it really means a lot!"
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Laura Peyovich

January 15, 2026

5  out of  5
rating by Laura Peyovich
"Hands down the best experience I’ve had with an insurance company—over 4 years in, and I still stand by that. Alexis is consistently on top of everything and incredibly quick to respond to whatever I need. It’s rare, and it matters."
We responded:
"Thanks Laura!"
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Joe Douglas

December 30, 2025

5  out of  5
rating by Joe Douglas
"Great folks, easy to do business with"
We responded:
"Thank you, Joe! We really appreciate the kind words. We’re glad working with us has been easy, and we look forward to continuing to help anytime you need us."
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Aaron Olson

December 29, 2025

5  out of  5
rating by Aaron Olson
"I spoke with Sally who was able to immediately address my questions and assure me no changes have been made to my policy for the coming year. She was friendly and efficient and met my needs 100%."
We responded:
"Thank you so much for review, Aaron. We’re happy to hear Sally was able to put your mind at ease and take care of everything so quickly. She truly cares about helping, and we’ll be sure to pass along your kind words. We appreciate you!"
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Raj Uparkar

December 11, 2025

5  out of  5
rating by Raj Uparkar
"The team is responsive and provided good service when I reached out to correct billing issues."
We responded:
"Thank you for sharing this, Raj. It's good to know that our team handled your billing concerns promptly and made sure everything was resolved to your satisfaction. Your trust means a lot to us, and we're always here to support you whenever you need assistance. Please don’t hesitate to reach out if there’s anything else we can do for you."
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Courtney Gruesbeck

December 4, 2025

5  out of  5
rating by Courtney Gruesbeck
"Very quick, easy and efficient!"
We responded:
"Thank you for your kind review, Courtney! Making things smooth and hassle-free for you is always our top priority. We look forward to assisting you again."
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Dan Johnson

November 8, 2025

5  out of  5
rating by Dan Johnson
"Always great service. Very personable and conscientious. Highly recommend."
We responded:
"Thanks so much, Dan! We love hearing that you had a great experience. Hope to work with you again soon. "
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Eddie Mendez

November 6, 2025

5  out of  5
rating by Eddie Mendez
"Very friendly & efficient staff!"
We responded:
"Thanks so much for the great feedback, Eddie! We always aim to make your experience as smooth and pleasant as possible, so it’s awesome to know we hit the mark. "
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Jeff Myrter

October 30, 2025

5  out of  5
rating by Jeff Myrter
"Very quick to respond to requests."
We responded:
"Thank you for your kind words, Jeff. We're glad to hear that you found our response time quick. We're always here to help."
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Ryan Mcmahon

October 28, 2025

5  out of  5
rating by Ryan Mcmahon
"Quick and easy process to update and transfer renters insurance policy. Thank you Kristy."
We responded:
"Thank you for your review, Ryan! I’m glad that Kristy made updating your renters insurance policy smooth and hassle-free. We try to make things as easy as possible for you. If you have any questions down the line or need assistance with anything else, don’t hesitate to reach out to us. "
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Kevin Bourton

October 18, 2025

5  out of  5
rating by Kevin Bourton
"Long time customer. Was purchasing a new vehicle and got me setup with temporary insurance cards and documents in 10min. Kristy made the process super easy."
We responded:
"That’s awesome to hear, Kevin! Kristy really knows how to make things quick and hassle-free, especially when you’re dealing with something as important as new vehicle insurance. Glad she could help you get everything sorted so smoothly. Give us shout if you ever need anything else. "
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Maryanne Olson

October 17, 2025

5  out of  5
rating by Maryanne Olson
"Sally Hoffman was there for me on the worst day ever! Her empathy and friendliness helped even more than the information and assistance she gave me that I needed for a ticket! She was awesome!"
We responded:
"Maryanne - I'm glad that Sally was there to support you. Her empathy and kindness truly make a difference, especially when things are stressful. It's amazing when someone goes above and beyond to help you through it all. Sally looks forward to assisting you again whenever you need it. "
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Carol Holding

October 8, 2025

5  out of  5
rating by Carol Holding
"Fast courteous explanation of 28.5% rate increase. She helped me understand and also reduced my coverage so my rates would stay about the same, saving me close to $240 a year."
We responded:
"Carol - thanks for sharing your experience! I’m happy our team was able to explain the rate increase in a way that made sense and wasn’t overwhelming. It’s always our goal to make sure you understand what’s going on with your coverage and rates. It's also great that we were able to adjust your coverage to levels that you are comfortable with to save you money. If you ever have more questions or want to review your options again in the future, just let us know. We are here to help whenever you need us. "
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Rocky Dimaio

October 1, 2025

5  out of  5
rating by Rocky Dimaio
"Always very kind and helpful."
We responded:
"Rocky - thank you so much for your kind words! We are always here to help. If you need anything else, just give us a ring. "
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Rebecca Mad Gastronomer

September 25, 2025

5  out of  5
rating by Rebecca Mad Gastronomer
"Jesse was great. Patient, professional, explained everything very well. Definitely happy!"
We responded:
"Rebecca - thanks for the awesome review! Glad to hear Jesse was patient and explained everything clearly. We’re happy you had a great experience! Let us know if you need anything else. - Rusty"
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Kris K

September 24, 2025

5  out of  5
rating by Kris K
"We’ve been using Rusty DuBose, State Farm Agent, for years. Always addresses question and update promptly and cheerfully. Always appreciate the positive experience in dealing with this team."
We responded:
"Kris - thanks for sharing your experience! It’s wonderful to hear that we’ve provided great service over the years. That kind of consistent, friendly, and reliable service is priceless. Working with folks that are responsive, cheerful, and genuine really makes a difference, especially when dealing with insurance stuff that can sometimes feel complicated or stressful. We always do our best to go the extra mile to make things smooth and easy for you. If you ever have any questions or need anything else down the road, we’ll be here to help! – Rusty "
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Emily Hart

September 9, 2025

5  out of  5
rating by Emily Hart
"Alexis was great! Very helpful and efficient"
We responded:
"Emily, thank you for sharing your experience! I'm so glad to hear Alexis was able to help you efficiently. We're lucky to have her on the team, and I appreciate you taking the time to leave such kind feedback. - Rusty "
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Becca Pheasant

September 3, 2025

5  out of  5
rating by Becca Pheasant
"Alexis was very helpful and answered all of my questions. She then followed up via email so I could take advantage of the offers we discussed."
We responded:
"Thanks for sharing your experience, Becca! I’m happy to hear that Alexis was able to help you out and answer all your questions. She always tries to make sure everything is clear and that you have what you need to make the best decisions. It’s great to know she followed up with you via email so you didn’t miss out on any of the offers you were interested in. If there’s ever anything else you want to know or if you need a hand with anything down the road, let us know! "
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Blaine R. Hammond

August 29, 2025

5  out of  5
rating by Blaine R. Hammond
"I got quick and friendly help with my question from Sally Hoffman"
We responded:
"Thank you so much for taking the time to share your experience, Blaine! I’m glad to hear that Sally was able to provide you with quick and friendly help. It’s always our goal to make sure everyone feels supported and valued when they reach out with questions, and it sounds like Sally delivered just that. If you ever need assistance again or have more questions in the future, don’t hesitate to get in touch. We truly appreciate your feedback and look forward to helping you again."
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Scott Brown

August 20, 2025

5  out of  5
rating by Scott Brown
"Jesse and Alexis were very helpful in answering our policy questions with clear and thoughtful communication."
We responded:
"Thank you for your review Scott! We are glad to hear that Jesse and Alexis were able to guide you through the insurance process with clarity and care. Our team takes great pride in making sure our customers feel informed and supported, and your kind words mean a lot to us. We are grateful to have the opportunity to work with you Scott! "
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Max VanArnam

August 13, 2025

5  out of  5
rating by Max VanArnam
"Kristy helped me update my insurance, it was easy and fast!"
We responded:
"Thank you for your feedback, Max! We're glad to hear that Kristy made updating your insurance easy and fast. We strive to provide efficient and hassle-free service, and it's great to know we hit the mark for you. If you need any further assistance, please don’t hesitate to reach out. "
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Taylor Lubecki

August 5, 2025

5  out of  5
rating by Taylor Lubecki
"Very timely responses and easy to communicate with. I appreciated the support provided."
We responded:
"Thanks a lot for your review, Taylor! It means a lot to know that the responses were quick and that communicating was straightforward from our team. Making sure you feel supported and getting you the information you need quickly is always our goal. If you ever have more questions or need help with anything else, don’t hesitate to reach out. We are here to help make things as smooth as possible for you. "
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Lunan Sun

August 5, 2025

5  out of  5
rating by Lunan Sun
"Very fast and responsive service. Highly recommended!"
We responded:
"Thanks a lot for the awesome feedback Lunan! We’re really happy to hear you found our service fast and responsive. It means a lot that you’d recommend us. If you ever need anything else, just give us a shout. Looking forward to helping you again soon. "