State Farm® Insurance Agent Rusty Dubose
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rebecca Pauly
December 31, 2025
"Rusty's team, and particularly Alexis, is always so great to work with. They are prompt in replies and provide accurate information. We've been pleased with their support and have had them as our insurance agent for over a decade now."
"Thank you for the kind words, Rebecca. We’re so glad to hear you’ve had such a great experience with our team and Alexis. Prompt, accurate support is what we aim for, and it means a lot that you’ve trusted us as your insurance agency for over a decade. We truly appreciate you!"
Joe Douglas
December 30, 2025
"Great folks, easy to do business with"
"Thank you, Joe! We really appreciate the kind words. We’re glad working with us has been easy, and we look forward to continuing to help anytime you need us."
Aaron Olson
December 29, 2025
"I spoke with Sally who was able to immediately address my questions and assure me no changes have been made to my policy for the coming year. She was friendly and efficient and met my needs 100%."
"Thank you so much for review, Aaron. We’re happy to hear Sally was able to put your mind at ease and take care of everything so quickly. She truly cares about helping, and we’ll be sure to pass along your kind words. We appreciate you!"
Raj Uparkar
December 11, 2025
"The team is responsive and provided good service when I reached out to correct billing issues."
"Thank you for sharing this, Raj. It's good to know that our team handled your billing concerns promptly and made sure everything was resolved to your satisfaction. Your trust means a lot to us, and we're always here to support you whenever you need assistance. Please don’t hesitate to reach out if there’s anything else we can do for you."
Courtney Gruesbeck
December 4, 2025
"Very quick, easy and efficient!"
"Thank you for your kind review, Courtney! Making things smooth and hassle-free for you is always our top priority. We look forward to assisting you again."
Scott Mathews
November 10, 2025
"Fast, reliable, thorough"
"Awesome to hear, Scott! We’re happy everything went smoothly and met your expectations. Thanks for the shoutout!"
Dan Johnson
November 8, 2025
"Always great service. Very personable and conscientious. Highly recommend."
"Thanks so much, Dan! We love hearing that you had a great experience. Hope to work with you again soon. "
Eddie Mendez
November 6, 2025
"Very friendly & efficient staff!"
"Thanks so much for the great feedback, Eddie! We always aim to make your experience as smooth and pleasant as possible, so it’s awesome to know we hit the mark. "
Jeff Myrter
October 30, 2025
"Very quick to respond to requests."
"Thank you for your kind words, Jeff. We're glad to hear that you found our response time quick. We're always here to help."
Ryan Mcmahon
October 28, 2025
"Quick and easy process to update and transfer renters insurance policy. Thank you Kristy."
"Thank you for your review, Ryan! I’m glad that Kristy made updating your renters insurance policy smooth and hassle-free. We try to make things as easy as possible for you. If you have any questions down the line or need assistance with anything else, don’t hesitate to reach out to us. "
Kevin Bourton
October 18, 2025
"Long time customer. Was purchasing a new vehicle and got me setup with temporary insurance cards and documents in 10min. Kristy made the process super easy."
"That’s awesome to hear, Kevin! Kristy really knows how to make things quick and hassle-free, especially when you’re dealing with something as important as new vehicle insurance. Glad she could help you get everything sorted so smoothly. Give us shout if you ever need anything else. "
Maryanne Olson
October 17, 2025
"Sally Hoffman was there for me on the worst day ever! Her empathy and friendliness helped even more than the information and assistance she gave me that I needed for a ticket! She was awesome!"
"Maryanne - I'm glad that Sally was there to support you. Her empathy and kindness truly make a difference, especially when things are stressful. It's amazing when someone goes above and beyond to help you through it all. Sally looks forward to assisting you again whenever you need it. "
Carol Holding
October 8, 2025
"Fast courteous explanation of 28.5% rate increase. She helped me understand and also reduced my coverage so my rates would stay about the same, saving me close to $240 a year."
"Carol - thanks for sharing your experience! I’m happy our team was able to explain the rate increase in a way that made sense and wasn’t overwhelming. It’s always our goal to make sure you understand what’s going on with your coverage and rates. It's also great that we were able to adjust your coverage to levels that you are comfortable with to save you money. If you ever have more questions or want to review your options again in the future, just let us know. We are here to help whenever you need us. "
Rocky Dimaio
October 1, 2025
"Always very kind and helpful."
"Rocky - thank you so much for your kind words! We are always here to help. If you need anything else, just give us a ring. "
Ibrahim Bouchaffra
September 30, 2025
"Really great and efficient service! Rosella was awesome."
"Thank you so much for taking the time to share this, Ibrahim! We appreciate it. - Rusty"
Rebecca Mad Gastronomer
September 25, 2025
"Jesse was great. Patient, professional, explained everything very well. Definitely happy!"
"Rebecca - thanks for the awesome review! Glad to hear Jesse was patient and explained everything clearly. We’re happy you had a great experience! Let us know if you need anything else. - Rusty"
Kris K
September 24, 2025
"We’ve been using Rusty DuBose, State Farm Agent, for years. Always addresses question and update promptly and cheerfully. Always appreciate the positive experience in dealing with this team."
"Kris - thanks for sharing your experience! It’s wonderful to hear that we’ve provided great service over the years. That kind of consistent, friendly, and reliable service is priceless. Working with folks that are responsive, cheerful, and genuine really makes a difference, especially when dealing with insurance stuff that can sometimes feel complicated or stressful. We always do our best to go the extra mile to make things smooth and easy for you. If you ever have any questions or need anything else down the road, we’ll be here to help! – Rusty "
Emily Hart
September 9, 2025
"Alexis was great! Very helpful and efficient"
"Emily, thank you for sharing your experience! I'm so glad to hear Alexis was able to help you efficiently. We're lucky to have her on the team, and I appreciate you taking the time to leave such kind feedback. - Rusty "
Pat Breen
September 4, 2025
"Always a pleasant experience!"
"Hi Pat! Thanks for dropping us a review. It's fantastic to know that you have consistently received great service from our team. Your support means a lot to us, and we look forward with you again soon. "
Becca Pheasant-Reis
September 3, 2025
"Alexis was very helpful and answered all of my questions. She then followed up via email so I could take advantage of the offers we discussed."
"Thanks for sharing your experience, Becca! I’m happy to hear that Alexis was able to help you out and answer all your questions. She always tries to make sure everything is clear and that you have what you need to make the best decisions. It’s great to know she followed up with you via email so you didn’t miss out on any of the offers you were interested in. If there’s ever anything else you want to know or if you need a hand with anything down the road, let us know! "
Zachary Evans Gendreau
August 30, 2025
"Great customer service! Jesse helped me customize my imnsurance plan, helping me save mone while staying protected."
"Thanks so much for the great feedback Zachary! I’m glad Jesse could help you customize your insurance plan and save some money while keeping you covered. It’s awesome to hear you had a good experience. If you ever need anything else or have questions down the road, just give us a shout."
Blaine R. Hammond
August 29, 2025
"I got quick and friendly help with my question from Sally Hoffman"
"Thank you so much for taking the time to share your experience, Blaine! I’m glad to hear that Sally was able to provide you with quick and friendly help. It’s always our goal to make sure everyone feels supported and valued when they reach out with questions, and it sounds like Sally delivered just that. If you ever need assistance again or have more questions in the future, don’t hesitate to get in touch. We truly appreciate your feedback and look forward to helping you again."
Jon G
August 20, 2025
"I appreciate the quick response, and the helpful problem solving with my issue."
"Thanks for review, Jon. It’s great to hear that our team was helpful and responsive with your concerns. We do our best to provide clear, accurate, and timely assistance to make your experience as smooth as possible. If you ever have more questions or run into any other issues, please don’t hesitate to reach out. We are here to support you whenever you need it! "
Scott Brown
August 20, 2025
"Jesse and Alexis were very helpful in answering our policy questions with clear and thoughtful communication."
"Thank you for your review Scott! We are glad to hear that Jesse and Alexis were able to guide you through the insurance process with clarity and care. Our team takes great pride in making sure our customers feel informed and supported, and your kind words mean a lot to us. We are grateful to have the opportunity to work with you Scott! "
Max VanArnam
August 13, 2025
"Kristy helped me update my insurance, it was easy and fast!"
"Thank you for your feedback, Max! We're glad to hear that Kristy made updating your insurance easy and fast. We strive to provide efficient and hassle-free service, and it's great to know we hit the mark for you. If you need any further assistance, please don’t hesitate to reach out. "