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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anita Johnson

June 6, 2025

5  out of  5
rating by Anita Johnson
"Quick response, this company has been easy to communicate with for the years I have been with them!!!!"
We responded:
"Thank you for your fantastic review, Anita! Clear communication is important to us, and we are glad to know that you’ve had a solid experience with us over the years. We are here for you if you ever need our assistance. "
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Candace Vaivadas

June 5, 2025

5  out of  5
rating by Candace Vaivadas
"Kristy Diaz is so helpful. I've needed my insurance documents sent to me via email on short notice and she's sent them to me immediately."
We responded:
"We appreciate your review Candace! That’s fantastic to hear that Kristy is so efficient and helpful, especially when you need those documents quickly. It’s always great to have someone who’s responsive and gets things done right away! "
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Emerson Paranada

June 5, 2025

5  out of  5
rating by Emerson Paranada
"Alexis takes pleasure in helping customers! She's very prompt and professional and dedicated to helping their customers. 🤙"
We responded:
"Thank you for your kind review Emerson! Alexis really goes above and beyond for our customers, so she truly appreciates your shout out. It’s a huge bonus when you get prompt and professional service from someone that enjoys their job. We look forward to working with you again soon! "
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Rezwana Meer

June 3, 2025

5  out of  5
rating by Rezwana Meer
"Kristy Diaz at State Farm has been incredibly helpful with answering questions I have whenever I have called, both general and claims specific."
We responded:
"Thank you for your review, Rezwana! I'm glad to hear that Kristy provided you with excellent support. It's always reassuring to have someone knowledgeable and responsive when you have questions about your insurance or claims. We appreciate you sharing your positive experience!"
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Shane Jenks

May 23, 2025

5  out of  5
rating by Shane Jenks
"Was quick easy and professionally done.."
We responded:
"Thanks for the review Shane! We're glad to hear that you found our service professional and prompt. If you ever need anything else, just give us as a call. "
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David Stevens

May 20, 2025

5  out of  5
rating by David Stevens
"We've been doing business with State Farm coming up on 15 years. Alexis is the absolute best. Always super attentive when we have a request. Goes the extra mile explaining things when we need to make a change."
We responded:
"Thanks a ton for your awesome review, David! We are so glad to hear that you’ve been with us for almost 15 years – wow! Alexis is a rock star, and it’s great that she’s been there to help you out and explain everything along the way. We are here for you, so if you need anything, just give us a shout out. "
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Paul Firuz

May 19, 2025

5  out of  5
rating by Paul Firuz
"Jesse Jenne was super helpful!"
We responded:
"It is awesome to hear that Jesse was helpful. We appreciate you taking the time to give Jesse a shout out. Thanks a ton, Paul! "
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Scott Brown

May 16, 2025

5  out of  5
rating by Scott Brown
"Jesse was very helpful in shepherding our insurance policy through the applications process with clear and thoughtful communication."
We responded:
"Thank you for your review Scott! We are glad to hear that Jesse was able to guide you through the insurance process with clarity and care. Jesse takes great pride in making sure our customers feel informed and supported, and your kind words mean a lot to him and our team. We are grateful to have the opportunity to work with you Scott! "
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Joven Calimlim

May 5, 2025

5  out of  5
rating by Joven Calimlim
"Rusty’s office had always been helpful in handling any needs I have with my State Farm coverages. Anytime I have a question his office always addresses my needs promptly and with the necessary detail."
We responded:
"Thank you so much for your kind words Joven! We're thrilled to hear that you’ve had such a positive experience with our office. Our team strives to provide prompt and detailed assistance for all your State Farm coverage needs, and it’s wonderful to know that we’ve been able to meet your expectations. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!"
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Colleen Cottson

May 1, 2025

5  out of  5
rating by Colleen Cottson
"Every single person I've worked with at Rusty's office is so knowledgable, helpful, and provides fast service. Couldn't be more pleased with my experience!"
We responded:
"Thank you for your lovely review Colleen! It is awesome to hear that everyone at our office has been so knowledgeable and helpful. Fast and efficient service is always a plus, and we truly prioritize our customers needs. We always look forward to working with wonderful customers like you. "
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Dinah D

April 30, 2025

5  out of  5
rating by Dinah D
"Friendly! and so fast to reply. Alexis' explanations are clear and detailed. She makes me feel like her most valued customer every time."
We responded:
"Dinah - it is wonderful to hear that Alexis consistently makes you feel valued and provides clear, detailed explanations! Exceptional customer service is what we strive for at our agency. Alexis and the rest of our team appreciate your kind words! "
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Jhon Zamora

April 30, 2025

5  out of  5
rating by Jhon Zamora
"Quick and easy service to add a motorcycle to my existing policy. Great rate too! Thank you Rosella."
We responded:
"Jhon - so glad you had a positive experience adding a motorcycle to your insurance policy! Rosella really appreciates your shout out. If you need further assistance or have any questions about insurance policies, coverage options, or anything else, feel free to ask!"
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William "Bill" Mackay

April 29, 2025

5  out of  5
rating by William "Bill" Mackay
"Great service from Rusty's office. They are very quick to respond and provide options based on existing policies and past discussions."
We responded:
"We appreciate your positive feedback Bill! We're thrilled to hear that you received great service from our team and that they were quick to respond to your needs. We strive to provide clear options based on our policies and previous discussions, and it's wonderful to know that you felt supported. We appreciate your kind words and hope to assist you again in the future!"
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Larry Baker

April 23, 2025

5  out of  5
rating by Larry Baker
"Smart, very dependable’ with a can do attitude."
We responded:
"Thank you so much for your kind words Larry! We're happy to hear that you found our team smart, dependable, and with a can-do attitude. Your support motivates us to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to give us a ring. "
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Tiffany Bailey

April 22, 2025

5  out of  5
rating by Tiffany Bailey
"Haven’t had a problem yet! Very helpful and answers every question I have in a kind professional way. Kristy Diaz is amazing and quick to make any policy change requests I have in a timely manner!"
We responded:
"Thank you for your wonderful feedback Tiffany! We're delighted to hear that you haven’t encountered any issues and that our team, especially Kristy Diaz, has been so helpful and responsive to your needs. We strive to provide excellent service, and it’s great to know that Kristy is making a positive impact. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!"
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Michelle Diaz

April 18, 2025

5  out of  5
rating by Michelle Diaz
"Kristy Diaz is kind and very patient!"
We responded:
"Thank you for your review of Kristy! Kristy truly is kind and patient, and is a wonderful part of our team. We forward to serving you again soon Michelle. "
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Erika Ronquillo

April 10, 2025

5  out of  5
rating by Erika Ronquillo
"Alexis has been super helpful on every inquiry I've made to their office by providing very detailed answers that helps me fully understand my policy and any payment timings I need to be aware of. Would highly recommend!"
We responded:
"Thank you for taking the time to share your positive experience with us Erika! We really appreciate your shout out to Alexis. She is an amazing part of our team . Your feedback inspires us to keep striving to deliver remarkable service. "
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Carolyn Leonhardt

April 10, 2025

5  out of  5
rating by Carolyn Leonhardt
"Kristy Diaz was helpful, and friendly. I was paranoid about not having a current insurance card in my glove compartment, so she is sending a physical card to my home address and also emailed one to my phone. Yay."
We responded:
"Thank you so much for your wonderful review Carolyn! We’re delighted to hear that you had a great experience with Kristy. Your kind words truly inspire our team to keep up the hard work. We look forward to your next call! "
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John Keckemet

April 9, 2025

5  out of  5
rating by John Keckemet
"The agency has been great to work with. Always responsive and helpful."
We responded:
"Thank you so much for your kind words John! We’re thrilled to hear that you had a great experience with us. Your feedback motivates our team to continue providing the best service possible. We look forward to serving you again soon."
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Gregory Duma

April 4, 2025

5  out of  5
rating by Gregory Duma
"Rosella is fantastic. They responded quickly, provided clear and direct follow up actions, and handled details behind the scenes efficiently and seamlessly. The single best interaction with insurance I have ever had by a mile."
We responded:
"We are so happy to hear your shout out to Rosella, Gregory! Rosella truly is incredibly responsive and efficient. Thank you for giving us the opportunity to service your insurance needs. Your satisfaction is our top priority! "
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Chris Armijo

April 2, 2025

5  out of  5
rating by Chris Armijo
"I had the pleasure of working with Rosella. She was quick in her responses, professional and extremely helpful. I was able to get my policy same day. Rosella's suggestions and recommendations saved me over 700.00 a year as compared to the other 3 quotes I had. Highly recommend."
We responded:
"Thanks for your review Chris! Rosella is awesome. Helping you make the most of your insurance plan is what we strive for. "
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Gautam Bharti (GB)

March 28, 2025

5  out of  5
rating by Gautam Bharti (GB)
"Very helpful and proactive. Loved the clear and detailed communication ."
We responded:
"Thanks so much for the feedback Gautam. Our team strives to provide you with continued excellent service! "
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Cyndy Cycyota

March 28, 2025

5  out of  5
rating by Cyndy Cycyota
"Very prompt response to changes in coverage."
We responded:
"Thank you Cyndy!"
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nick poitinger

March 27, 2025

5  out of  5
rating by nick poitinger
"All responses were prompt and informative. It was easy to make my policy changes. Thanks!"
We responded:
"Appreciate your review Nick! We are honored to assist you with your insurance needs! "
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Liz Fitzhugh

March 24, 2025

5  out of  5
rating by Liz Fitzhugh
"Sally Hoffman was everything you want when you call for service for a seemingly unexplained charge from State Farm. It only took her a couple of minutes to figure out the situation and she was very friendly and professional. Thank you, Sally!"
We responded:
"Thank you for your review of Sally, Liz! Please let us know if there's anything else we can do for you!"